Support

Email hello@hopmic.com and we'll get back to you.

It helps to include which event you're asking about and, if something went wrong, roughly when it happened.

I claimed a slot and want to cancel. Open the event in the app and cancel from there, or tell the host on the night. Canceling early frees the slot for whoever is next on the waiting list.

I signed up from a link and don't have the app. Your sign-up is already saved — the host can see it on their roster. You don't need the app to perform.

The slots are full. You can join the bucket — the waiting list for that night. Hosts draw from it for spare slots and when someone doesn't turn up, so it's worth being on it.

An event's details are wrong. Listings come from the host who published them. Get in touch and we'll look into it.

Delete my account. Profile → Delete Account in the app. That removes your account and its registrations.